Privacy Policy

Apps and Plugins (“Apps & Plugins”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store, and safeguard your data when you visit apps-and-plugins.co.uk or use our products and services.

Please read this carefully so you understand your rights and our responsibilities.

1. Who we are and how to contact us

We are Apps and Plugins, a UK-based provider of WordPress plugins, applications, and related services.

If you have any questions about this policy or your data, you can contact us at:

Email: support@apps-and-plugins.co.uk

2. Information we collect

We may collect different types of personal data depending on how you interact with us:

• Information you provide directly – such as your name, email address, telephone number, billing details, payment information, and any details shared when contacting us, purchasing a product, subscribing to updates, or creating an account.
• Information we receive from others – for example, referrals from existing customers or information from service providers who help us deliver our products.
• Technical and usage data – including your IP address, browser type, device details, pages you visit on our website, time spent on pages, navigation patterns, and error logs.

3. How we use your data

We use your personal data to:

• Provide and manage the services you request
• Process payments and maintain customer accounts
• Respond to enquiries and provide customer support
• Send you updates, newsletters, or marketing (if you’ve opted in)
• Improve our website, services, and security
• Meet our legal and regulatory obligations

4. Legal grounds for processing

We only process your data where we have a valid legal basis, such as:

• Contractual necessity – to deliver the products or services you’ve purchased
  • Legitimate interests – such as improving services, preventing fraud, or maintaining website security (balanced against your rights)
  • Legal obligations – for compliance with UK laws and regulations
  • Consent – where you have actively agreed (e.g., subscribing to newsletters)

5. Marketing communications

You may receive marketing from us if you have:

• Enquired about or purchased our products
• Subscribed to our updates
• Given consent through another channel

You can opt out at any time by using the unsubscribe link in our emails or contacting us directly.

6. Sharing your information

We do not sell your data. However, we may share information with trusted third parties, such as:

• Service providers (e.g., payment processors, IT support, cloud storage)
• Marketing providers who help us deliver communications
• Analytics and search providers to help us improve our site
• Legal, regulatory, or enforcement bodies when required by law

All third parties are required to process your data securely and only for agreed purposes.

7. International transfers

We primarily store your data in the UK. If data is transferred outside the UK, we ensure equivalent protections are in place, such as approved contractual safeguards or transfers to countries recognised as providing adequate data protection.

8. Your rights

As an individual, you have rights under UK data protection law, including to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your data
• Restrict or object to processing in certain situations
• Receive a copy of your data in a portable format

To exercise your rights, contact us at support@apps-and-plugins.co.uk. We will respond within one month.

9. Data security

We use appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access. Access is restricted to staff and service providers who need it for legitimate purposes and are bound by confidentiality obligations.

10. Data retention

We only keep your personal data for as long as necessary to fulfil the purposes set out in this policy, or as required by law. Where possible, we anonymise or securely delete data that is no longer needed.

11. Cookies

Our website uses cookies and similar technologies to improve your experience and analyse site performance. Full details can be found in our separate Cookie Policy.

12. Complaints

If you are unhappy with how we handle your data, please contact us first so we can resolve the issue. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

13. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in the law, our services, or internal practices. The latest version will always be available at apps-and-plugins.co.uk.